Head of Product

Location: Dublin, Ireland

The world’s first customer platform empowering anyone to make food more, at home

Eating food is part of our social fabric and a core part of a healthy body and mind. The experience of making food is now so daunting, ambiguous and friction filled that people are being forced to turn to take away, deliveries, and cooking packs which ultimately leave you unfilled and unhealthy.

Drop is a fast-growing, venture-backed team of human-computer interaction specialists with a love of great food who are working with the biggest kitchen appliance brands in the world to deliver the experience that removes the friction from the whole food-making process.

Our mission is to empower and inspire anyone to cook delicious food by connecting the world’s recipes and appliances — all orchestrated through a magical user experience.

We started with our own smart kitchen devices that integrate with the critically acclaimed Drop Recipes app. We have since launched partnerships with Bosch, GE Appliances, De’Longhi and Kenwood, with more to be announced in the coming months. Each appliance and recipe partner we connect brings us one step closer to being the de facto KitchenOS.

What’s the opportunity?

Drop is the global leader in the race to become the KitchenOS. We’re a product-first company, with founders and senior leaders having a background in product and design. Despite our success to date, we believe the best is yet to come and that we have a long future ahead. You will lead and execute the product strategy that ensures Drop deliver on the opportunity of that vision; millions of users making food on a regular basis through our products.

What will I be doing?

You will immerse yourself in our communities to deeply understand their needs and desires, and turn that into product strategies that will consistently delight our users and drive user growth. Your strategies will be backed by a world-class team of engineers who are hungry to build what you prioritize.

You will partner with the heads of Engineering, Design and Data Science, and leverage the experience of our Marketing team (all of whom are world leaders in their field) to ensure we consistently ship product experiences that users truly love:

VP Engineering: Wan Luo
Chief Data Science Officer: Nicolas Nicolov
Head of Design (and co-founder): Jonny McCauley
CMO: Stephanie Tramicheck
Your responsibilities will include:
  • Obsessing over delivering the optimal guided cooking experience that blurs the lines between hardware and software
  • Turning the company’s high level objectives into the overall product strategy across Engineering, Data Science, Voice and Content
  • Nurture, inspire, find and motivate a strong product team
  • Report directly to (and collaborate regularly with) the CEO 
  • Ensure Drop becomes established and broadly known as one of the very best products and product teams around
  • Nurture ideas that can move the needle on important metrics (revenue, customer retention, NPS, etc.) from multiple sources, from their earliest formation to shipping 
  • Bring your own creative ideas on new products and features 
  • Find the most efficient way of prototyping and testing new ideas to get feedback quickly, protecting our most important resource: time
  • Qualitatively and quantitatively monitor the effectiveness of shipped product features/changes and decide to iterate on them, or kill them off
  • Absorb and digest the feedback from our partners and community to feed it into your understanding of the ideal experience

What do I need to apply?

  • A love of making and/or eating food (ideally both)
  • Be a good team player
  • Be experienced in applying Agile Methodologies such as Scrum, Kanban, Lean, etc. to deliver business value in a predictable manner
  • 5+ years experience in consumer product management in an early stage environment
  • A proven track record of building and scaling successful, consumerfacing mobile products
  • Proven track record of owning and driving consumer product strategy
  • Strong problem solving, analytical and decision-making skills.  i.e. Ability to interpret data and trends, diagnose problems, and formulate innovative and effective actions plans to resolve issues
  • High empathy and social intelligence ensuring you can put yourself in the mind of the consumer you are designing for, to intuitively understand their needs
  • A proven ability to be able to think big, but start small
  • Excellent communication skills, verbal and written 
  • A bias for action
  • Be organised, focused and willing to get your hands dirty
  • Have a proven ability to ruthlessly prioritize, whilst keeping your eye on the longterm vision
  • Expertise with social and community product mechanics (both successes and failures)
  • A passion for delightful, simple experiences and an aversion to anything that doesn’t work as well as it can
  • Proven ability to find the best path forward, by rapidly proving and disproving hypotheses through quantitative and qualitative methods 
  • Familiarity with machine learning, NLP and AI is a very big plus
  • Familiarity with IoT is another big plus

What’s next?

If you’re interested in joining the team, please send your resume to careers@getdrop.com. Let us know why you’re excited about this role and believe it’s a fit for the next step in your career

As a part of the Drop team, you can look forward to working with a diverse group of creative, kind, hard-working humans. You’ll get to join a fast-growing start-up, and play an active role in that growth by tackling challenges and making a difference. Our tight-knit teams work cross-functionally, learning from each other in a bright and open office. We work hard to create something we can all be proud of, support each other in the process, and go home at a reasonable hour — because balance isn’t just for flavors.

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